When will my order arrive?
Express shipping: the order may take 2-7 business days to arrive to any location.
Standard Shipping: the order may take several weeks to arrive. Usually 4-14 business days to North America and between 2-12 weeks anywhere else in the world.
Please do not reclaim your order as lost before 30 business have passed by, delays in postal systems are out of our control.
Where's my confirmation order?
Please check in your spam folder. Orders and shipping confirmations are sent automatically. If you think you might have entered your e-mail address incorrectly, please contact us so we can update the information.
How do I cancel my order?
If it hasn't been shipped yet, please contact us to make a refund.
We do not accept cancellations once the order has been shipped.
When will my order be shipped?
Your order will be processed in a few days, usually between 2-3 business days. Thanks for your patience!
I have another question...
Please send us an e-mail (firstname.lastname@example.org) and we will get back to you as soon as possible.